Effective Date: August 14, 2026
ATTEND Technology Inc. ("ATTEND," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.attend.com.tw, submit an inquiry, communicate with us, or otherwise interact with our website and services.
1. Personal Information We Collect
Depending on how you interact with our website, we may collect the following categories of personal information:
- Name
- Email address
- Company and professional information, such as company name, job title, or business affiliation
- Product, quotation, technical support, partnership, or other business inquiry information that you choose to provide
- Approximate location information, such as country or region derived from your IP address
- Technical and usage information relating to your interaction with our website, where collected through cookies or similar technologies
We do not knowingly collect sensitive personal information such as government identification numbers, financial account credentials, health information, biometric information, religious beliefs, political opinions, sexual orientation, or similar sensitive categories through our website.
2. How We Collect Personal Information
We may collect personal information in the following ways.
Information You Provide to Us
We collect information that you voluntarily provide when you:
- Submit a product or quotation inquiry
- Request technical support
- Request product information or catalogs
- Contact us regarding distribution, partnerships, media, or marketing matters
- Subscribe to marketing communications
- Otherwise contact or communicate with us
The information you provide may include your name, email address, company information, professional information, and the content of your inquiry.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically through cookies and similar technologies.
This may include information such as:
- IP address
- Browser and device information
- Approximate geographic location
- Pages visited
- Website interaction and usage information
- Referring website or traffic source
We use this information where appropriate to operate the website, understand website usage, improve our services, maintain security, and support analytics or marketing activities.
3. Cookies and Similar Technologies
We use cookies and similar technologies to support website functionality, remember preferences, understand website usage, maintain website security, and, where applicable and permitted, support analytics and marketing activities.
We use and manage cookies in accordance with applicable legal requirements and the cookie preference options available on our website.
You can manage available cookie and tracking preferences through the cookie controls provided on our website.
For more information, please review our Cookie Policy:
https://www.attend.com.tw/en/cookies_policy.php
4. Browser Privacy Signals and Do Not Track Requests
Browser-based privacy preference signals may be available depending on applicable legal requirements and the technologies supported by our website. Users may also manage available cookie preferences through the controls provided on our website.
Not all browser-based "Do Not Track" signals are subject to the same legal requirements or technical standards.
5. How We Use Personal Information
We may use personal information for the following purposes:
- To operate, maintain, and improve our website and services
- To respond to product, quotation, technical support, and other business inquiries
- To provide requested product information
- To communicate with customers, prospective customers, distributors, and business partners
- To take steps requested by you before entering into a contract or to perform an existing contract
- To send marketing and promotional communications where permitted by applicable law
- To evaluate and improve our products, services, website, and customer experience
- To understand website usage and traffic trends
- To maintain website, network, and information security
- To detect and prevent fraud, misuse, or other unauthorized activities
- To comply with applicable legal and regulatory requirements
Where you receive marketing communications from us, you may opt out at any time by using the unsubscribe mechanism provided in the communication or by contacting us.
6. Legal Bases for Processing
Where the General Data Protection Regulation ("GDPR") or similar laws apply, we process personal information only where we have an appropriate legal basis.
Depending on the circumstances, these bases may include:
Consent
We may process your personal information where you have provided consent, such as for certain marketing communications or non-essential cookies.
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.
Performance of a Contract
We may process personal information where necessary to take steps at your request before entering into a contract or to perform a contract with you.
This may include processing information in connection with product inquiries, quotations, orders, or other commercial requests.
Legal Obligation
We may process personal information where necessary to comply with an applicable legal or regulatory obligation, such as tax, accounting, customs, export-control, or regulatory record-keeping requirements, or in response to a lawful request from a competent authority.
Legitimate Interests
We may process personal information where reasonably necessary for our legitimate business interests, provided that those interests are not overridden by your rights and interests.
Our legitimate interests may include:
- Responding to business inquiries
- Providing customer and technical support
- Maintaining and improving our website and services
- Maintaining website and information security
- Preventing fraud and misuse
- Managing relationships with customers, prospective customers, distributors, and business partners
- Understanding and improving the effectiveness of our business operations and website
7. Compliance with Taiwan's Personal Data Protection Act
ATTEND Technology Inc. is headquartered in Taiwan, and our collection, processing, and use of personal information is also subject to Taiwan's Personal Data Protection Act ("PDPA") and its enforcement rules.
In accordance with the PDPA, we collect and use personal information within the specific purposes disclosed to you at the time of collection (or as otherwise permitted by law), and we take reasonable security measures to protect personal information against unauthorized access, tampering, damage, loss, or disclosure.
Subject to the PDPA and its applicable exceptions, you may exercise the following rights with respect to personal information we hold about you:
- Request to inquire about or review your personal information
- Request a copy of your personal information
- Request supplementation or correction of your personal information
- Request cessation of the collection, processing, or use of your personal information
- Request deletion of your personal information
We may decline certain requests where permitted or required by the PDPA, such as where fulfilling the request would be inconsistent with a legal retention obligation, would be necessary to protect the significant interests of a third party, or where another statutory exception applies.
Where we transfer personal information outside Taiwan, we do so in accordance with applicable PDPA requirements.
To exercise a right under this section, please contact us using the details in Section 19 below.
8. How We Share Personal Information
We do not sell personal information for monetary consideration.
We may disclose personal information to third parties only where reasonably necessary for the purposes described in this Privacy Policy, including:
Service Providers
We may use service providers that assist us with website hosting, email services, analytics, information technology, security, marketing tools, or other business operations.
These service providers may process personal information on our behalf and are expected to use such information only for the services they provide to us and in accordance with applicable contractual and legal requirements.
Legal and Regulatory Requirements
We may disclose personal information where reasonably necessary to:
- Comply with applicable laws or regulations
- Respond to lawful requests from public authorities
- Comply with court orders or other legal processes
- Protect our legal rights
- Investigate fraud, misuse, security incidents, or unlawful activity
Corporate Transactions
If ATTEND is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar corporate transaction, personal information may be disclosed where reasonably necessary in connection with that transaction and subject to applicable legal requirements.
9. Sale or Sharing of Personal Information
We do not sell personal information for monetary consideration.
Our website uses analytics cookies and cookies associated with embedded third-party media, some of which may be classified as advertising-related. Depending on how these technologies are used, they may be subject to additional requirements under applicable privacy laws. Available cookie preferences can be managed through the Consent Preferences control described in our Cookie Policy.
Additional detail about the specific cookies used on our website, including their provider, purpose, and duration, is available in our Cookie Policy.
10. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to:
- Respond to inquiries and provide requested services
- Maintain appropriate business and transaction records
- Manage ongoing business relationships
- Resolve disputes
- Enforce agreements
- Meet legal, accounting, tax, or regulatory requirements
Retention periods may vary depending on the type of information, the purpose for which it was collected, our business needs, and applicable legal requirements.
When personal information is no longer required, we will delete, anonymize, or otherwise securely dispose of it in accordance with our applicable procedures.
11. Automated Decision-Making
We do not make decisions based solely on automated processing, including profiling, that produce legal effects concerning individuals or similarly significantly affect them.
We may use automated technologies for routine website operations, analytics, security, spam prevention, or similar administrative purposes.
12. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These rights may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete personal information
- Request deletion of your personal information
- Request restriction of certain processing
- Object to certain processing
- Receive certain personal information in a portable format
- Withdraw consent where processing is based on consent
- Object to or exercise rights regarding certain automated decision-making or profiling
- Opt out of certain marketing communications
- Lodge a complaint with an applicable data protection authority
These rights may be subject to conditions, limitations, or exceptions under applicable law.
We will respond to verifiable requests within the timeframe required by applicable law.
To exercise an applicable privacy right, please contact us using the details provided below.
13. California Privacy Rights
If you are a California resident and applicable California privacy law provides you with rights regarding your personal information, those rights may include the right to:
- Know what personal information is collected, used, disclosed, sold, or shared
- Request access to personal information
- Request correction of inaccurate personal information
- Request deletion of personal information, subject to applicable exceptions
- Opt out of the sale or sharing of personal information where applicable
- Limit certain uses of sensitive personal information where applicable
- Exercise applicable privacy rights without unlawful discrimination
We do not knowingly collect sensitive personal information through our website for purposes that would require a right to limit its use.
Requests may be submitted using the contact information provided in this Privacy Policy.
14. Children's Privacy
Our website and services are intended for business and professional users and are not directed to children.
We do not knowingly collect personal information from children under the age of 16 through our website.
If you believe that a child has provided personal information to us, please contact us. Where required by applicable law, we will take appropriate steps to delete the information.
15. Security of Personal Information
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, alteration, disclosure, loss, or destruction.
However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.
16. International Users
ATTEND Technology Inc. is located in Taiwan and operates a website that may be accessed by users in different countries and regions.
Your personal information may therefore be processed in accordance with the privacy and data protection laws applicable to your interaction with us.
Where an international transfer of personal information is subject to specific legal requirements, we will use appropriate safeguards as required by applicable law.
17. Links to Third-Party Websites
Our website may contain links to websites, platforms, or services operated by third parties.
We are not responsible for the privacy practices or content of those third-party websites or services.
We encourage you to review the privacy policies of third-party websites before providing personal information to them.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
- Our website or business practices
- The personal information we collect or use
- Technologies we use
- Applicable legal or regulatory requirements
When we make changes, we will update the effective date displayed at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically.
19. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or wish to exercise an applicable privacy right, please contact:
ATTEND Technology Inc. 10F.-6, No. 81, Sec. 1, Xintai 5th Rd. Xizhi Dist., New Taipei City 22101 Taiwan
Email: marketing@attend.com.tw
Website: www.attend.com.tw